Orders & Delivery

Shipping Policy

Transparent delivery timelines and worldwide coverage for every SERAEDA order.

01 — Processing

Order Preparation

All orders are processed within 2–3 business days. You will receive a confirmation email with your order details and a tracking number once your package is dispatched.

Orders placed on weekends or bank holidays will begin processing the next working day.

02 — UK Delivery

Domestic Shipping

  • Standard3–5 business days — Free
  • Express1–2 business days — Free
03 — International

Worldwide Shipping

  • Europe5–10 business days — £5
  • USA & Canada7–14 business days — £10
  • Rest of World10–20 business days — £10

International orders may be subject to customs duties and import taxes. These charges are the responsibility of the recipient and vary by country.

04 — Tracking

Track Your Order

Once dispatched, you will receive an email with a tracking link. You can also contact us at seraeda18517@gmail.com for shipment updates.

05 — Returns

Returns & Exchanges

We accept returns within 14 days of delivery. Items must be unused, in original packaging, and with all protective films intact.

To initiate a return, email us with your order number. Return shipping costs are the responsibility of the customer unless the item is faulty.

Questions?

Reach out to our team for any shipping or delivery enquiries.

Contact Support